free of charge & unique:
Speed dating for your
ITSM, ESM, ITOM & ITAM tool
The TOOLMEETUP app
The TOOLMEETUP app is live! Experience the TOOLMEETUP app with a comprehensive timetable, exhibitor overview and more. This app guides you directly to the optimal ITSM, ESM, ITOM and ITAM tools for your company. Are you ready? Then experience the unadulterated energy of the event up close - all in the palm of your hand, directly via the app!
Register now to get all the information you need!
Unique in the world: a cauldron of ITSM, ESM, ITOM & ITAM tools
Welcome to the Battle - the TOOL MEETUP is entering the next round! At this spectacular event about knowledge and curiosity, togetherness and competition, challenge and approach, you will start your journey to the perfect ITSM, ESM, ITOM & ITAM tool for your company. Are you ready? Then experience the energy - pure and unfiltered!
In focus: Intensive exchange
At TOOL MEETUP, you become an active part of the action. What requirements do you have for the perfect tool? Which questions do you absolutely want to clarify? Familiarize yourself with the subject matter in advance and identify the points that you absolutely want to address personally. This will help you get the most out of the event - because your preparation is crucial for manufacturer speed dating!
At eye level: the top manufacturers and you
Seize the unique opportunity to talk to the world's leading tool manufacturers in person - without barriers and at eye level. At the TOOL MEETUP, the rules of fair competition apply: every table is the same size, every manufacturer has the same opportunities. The whole thing is similar to speed dating: you can take a seat at different tables and have the opportunity to sit at a table with up to 8 people. Each manufacturer offers 6 sessions of 45 minutes each, so you have plenty of opportunity to ask all your questions. The focus is solely on the ideal tool for you. Unadulterated and without frills.
The process: In a simmering atmosphere to the perfect ITSM, ESM, ITOM & ITAM tool
Your goal: To select the tool solution from the jungle of tool manufacturers that fits your organization perfectly - not only technically, but also in terms of people. That's why the TOOL MEETUP is like speed dating for your business. The world's leading manufacturers will present their ITSM, ESM, ITOM & ITAM solutions, point out their advantages and special features and answer your questions in person.
To do this, you sit down at the round table with the manufacturer of your choice in each of six time slots, known as sessions. Here you will gain a compact overview of the respective tool within 45 minutes. Above all, however, you will receive answers to individual questions that are burning on your mind. Personally, up close and without compromise. So here's another important tip: the better you prepare, the more you and your company will benefit from this exceptional format.
After three sessions (45 minutes each) there will be a lunch break with catering, followed by three more sessions. In order to hold discussions with as many manufacturers as possible, it is a good idea to divide the sessions between several people from your company. You don't need to worry about any costs - all sessions and lunch are free of charge for participants!
FAQ - Questions for SERVIEW as host
This event gives you the unique opportunity to talk to leading manufacturers of ITSM, ESM, ITOM & ITAM software solutions in person and clarify your questions. The MEETUP does not run like a traditional trade fair and resembles a competition or speed dating: the atmosphere is full of energy, the communication is straightforward, honest and direct. This gives you an authentic impression of the best tools and makes it easier for you to make a decision.
We only admit the best tools to the TOOL MEETUP. This means that we have already pre-selected the industry champions for you from over 450 tool solutions worldwide.
Differences between ITAM, ITOM, ITSM and ESM
The terms ITAM, ITOM, ITSM and ESM refer to different disciplines in the field of IT and business services. Here are the differences and focal points of the individual concepts:
ITAM (IT Asset Management)
- Focus: Management and optimization of IT assets (hardware, software, licenses, etc.)
- Objective: Maximize the value and useful life of IT assets, ensure compliance and minimize costs.
- Examples: Inventory of hardware, software license management, life cycle management of IT assets.
ITOM (IT Operations Management)
- Focus: Monitoring and management of daily IT operating processes.
- Objective: To ensure the availability, performance and efficiency of the IT infrastructure and services.
- Examples: Network and server management, system performance monitoring, incident management.
ITSM (IT Service Management)
- Focus: Provision and management of IT services according to the needs of the organization and end users.
- Objective: To improve the quality, efficiency and user satisfaction of IT services through proven procedures and processes.
- Examples: ITIL framework implementation, service desk, change management, problem management.
ESM (Enterprise Service Management)
- Focus: Application of ITSM principles and processes to other business areas outside IT.
- Objective: To improve the efficiency and effectiveness of service delivery in various business areas such as human resources, finance, legal, etc.
- Examples: Workflow automation in human resources, ticketing systems for facility management services, service catalogs for business services.
Summary
- ITAM focuses on the management and optimization of physical and digital IT resources.
- ITOM deals with the monitoring and control of IT infrastructure and operating processes.
- ITSM focuses on the provision and management of IT services to support business requirements.
- ESM expands IT
This year, we were able to organize several dates in Germany for this extraordinary event. It's worth being there, because the next opportunity will be next year at the earliest.
At the TOOL MEETUP, you get to take action yourself. Here you have the unique opportunity to discuss your company's requirements, wishes and complex obstacles directly with manufacturers in order to find the ideal solution for your company. If you do not know your own challenges and requirements, you will benefit from the event to a much lesser extent. Therefore our tip: Come with your colleagues (e.g. three of you) and take the opportunity to get to know all tool manufacturers (approx. 18 exhibitors) personally in 6 sessions.
We strongly recommend that you do not come to the event alone. With numerous suppliers and only 6 sessions per day, you will not be able to get to know all the manufacturers that are suitable for your company on your own. It is therefore a good idea to divide up the sessions and discuss them afterwards.
SERVIEW will also be on hand beyond the event as host and expert team for tool selection. Do you still have questions or need help? Then get in touch with us!
We are not a manufacturer - we are independent experts! As the initiator of the TOOL MEETUP and a vendor-neutral expert in tool selection, SERVIEW has a complete overview of the software market. At our table you will learn everything you need to know for your tool selection and get tips and tricks.
Your host: SERVIEW
We are the ones with the overview - the champions for the perfect selection of your ITSM, ESM, ITOM & ITAM tools. We have been advising organizations and developing people for over 20 years, but at MeetUp we are one thing above all: your expert host. Here we fight to ensure that your organization gets the optimal solution for it. Not only in terms of technical possibilities and scalability, but also in terms of interpersonal factors.
When it comes to the competition between tool manufacturers, we are the neutral authority that supports you from the beginning to the end of the selection process. Have you already narrowed down a few favorites, but find it difficult to make a final decision? Or do you not even know where to start? We will be happy to support you. From the decision to implementation and beyond.
Yes, you are in the right place!
At the TOOL MEETUP, technically oriented decision-makers will find exactly what is often missing when selecting a tool: a personal exchange about very individual requirements that no website even hints at.
The event is not just an event, but the beginning of your journey to the perfect tool: Well-prepared, you'll feel out the individual software solutions to go home with a ton of energetic impressions and a handful of favorites in your head. And if the final decision is still difficult, SERVIEW will help you choose the optimal tool thanks to years of expertise. Talk to us!